Narwal Freo Z10 Ultra - Robot Vacuum & Mop

$2,499.00

Systematic deep cleaning technology: Adapts to your home in real time, learns continuously and provides personalized, fully automatic cleaning.

Intelligent wet/dry separation: Automatically detects wet and dry dirt.

Dynamic edge and corner cleaning: The mop intelligently extends into 0 mm gaps.

NarMind™ Pro Autonomous System: Two cameras + dual chip process over 200 objects with 5 mm precision.

18,000Pa dynamic turbo suction power: Removes 99.43% of all dust particles.

DualFlow Tangle-Free system: The innovative V-shaped side brush guides hair specifically to the suction opening. Particularly suitable for households with long hair or pets.

Total
$2,499.00

Out of stock

Total
$2,499.00

Out of stock

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Narwal Freo Z10 Ultra - Robot Vacuum & Mop

$2,499.00

Out of stock

Narwal Freo Z10 Ultra - Robot Vacuum & Mop

$2,499.00

Out of stock

Hyper-Precise Avoidance and Cleaning

Spaces left clean, hazards left alone.

Sees Everything and Reacts Fast

Dual 136° cameras and dual AI chips.

Real-Time Cleaning Decisions

Targets, identifies, and adapts for messes.

Ultra-Quiet AI-Powered Station

Self-drying, and cleaning, with adaptive hot water mop washing.

18,000Pa Suction

99% particle removal on hard floors.

High-Intensity Mopping

Dual scrubbing mops remove stubborn stains.

Powerful Performance

AI Obstacle Avoidance

Adaptive Cleaning

Maintenance-Free

More Mode & More Control

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Specifications

Robot
Dimensions

355 mm * 350 mm * 109.6 mm


Weight

4.5 kg


Battery

≥6400mAh

Base Station
Dimensions

430.8 mm * 388.3 mm * 462 mm


Weight

12.2 kg

Support

Manual
  • Manual
  • FAQs

Narwal Freo Z Ultra User Manual

Download
1. What should I do before starting the first mapping with Freo Z10 Ultra?

Before the first mapping, please remove the black protective camera covering on your Freo Z10 Ultra. This step allows the robot to fully use its visual navigation system and ensures accurate home mapping.

2. What should l do if the robot disconnects from the Freo Z10 Ultra app?

If your Freo Z10 Ultra shows an offline status or network disconnection, follow the 2 steps:

1. Verify 2.4GHz Network

Ensure your router's 2.4GHz band is active (required for smart devices)

2. Run a diagnostic hotspot test

Set up a mobile hotspot using a simple password.

Reconnect the robot to the app via the hotspot.

Note: if the robot connects successfully to the hotspot, the issue may lie with your home Wi-Fi network. Contact your ISp if needed.

3. How should l respond when the base station shows an overflow errors?
  1. Remove the entire cleaning base with the white plastic cleaning tray attached.
  2. Check for any debris blocking the holes and scrub gently with a soft brush if needed.
  3. Use a microfiber cloth to wipe away all standing water from the tray and inside the base station.

Still Not Working?

Pleae contact Narwal Customer Support with a short video or a screenshot of error messages.

4. How to Prevent Narwal Freo Z10 Ultra from Falling Downstairs?

Narwal Freo Z10 Ultra prevents falls using cliff sensors that detect drops with infrared technology.

1. Disable "Stairless Mode": Ensure it’s OFF in App > Settings > General so drop-offs are recognized.
(Map > Map Editing > No-Go Zones)
⚠️ Note: Sensors may not detect very short stairs (shorter than 4 in/10 cm) or extremely dark/black floors.

2.Keep sensors clean: Weekly, wipe the underside sensors to avoid dust interference with a dry cloth.

5. How does the Narwal Freo Z10 Ultra clean carpets safely and effectively?

The Freo Z10 Ultra uses carpet-friendly technology to clean your carpets without damage.

Here's how it works:

1. Precision Sensors: Ultrasonic sensors identify carpets accurately, avoiding confusion with tile gaps or hardwood seams.

2. Auto-Raise Mop: Lifts the mop 12mm when crossing carpets, keeping them dry and free from water marks.

3. Power Boost: Automatically increases suction strength on carpets for deeper debris removal without mop contact.

Notes:

1. By default, the robot avoids carpets to protect them. To enable carpet cleaning, open the app and turn on Carpet Mode (Map Editing > Carpet > Clean the Carpet).

2. Recommended for: Carpets under 20mm thick with pile height ≤ 0.7cm. Very thick or rubber-backed rugs may not be detected reliably.

3. For carpets beyond these limits, it’s recommended to keep Carpet Mode OFF to ensure optimal performance.

Customer Reviews

Based on 6 reviews
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K
Katerina
Powerful robot vacuum

This Narwal robot is truly impressive with its strong suction and advanced mopping system. The self-cleaning and hot water wash features save so much time and effort. It navigates very well and reaches into corners better than most other robots I’ve tried. The build quality feels premium, and the app is easy to use. The only thing to keep in mind is that the station is quite large and requires more space than expected. Still, the performance is excellent, and overall it’s one of the best robot cleaners I’ve used.

A
A Cooper
This thing is amazing!

So this thing has been amazing overall.

To start off setup was very quick and effective. With the app it was very quick and mapped out the entire house and even took the time to label where every room is.
The battery life on this thing has worked well and zero issues with it cleaning the entire house with plenty to spare. I also run it at the max settings to clean up as much as possible and it appears it finishes easily with 50% battery life. I would think this would have no problem covering a 3000 foot house with battery to still spare.
The vacuum lines look very nice when it gets done! It also seems to be plenty powerful to really pull up the same amount of dirt as a normal vacuum, if not more!
The self cleaning and mopping functions work great as well! It does a good job not leaving any sort of mop trail. Also the self cleaning is louder when it starts but it dries the mop heads well and they still look brand new despite quite a few mopping.
Overall very impressed. I have owned plenty of robot vacuums over the years and I would say this is the best one so far. Plenty of high quality features and just quality it how it performs.

A
Aaron
Very quiet and excellent robot mop for our crowded house

This is our 2nd robot mop vacuum and we are happy to say it is the best one of the two. The first one is from another company and after two weeks of using it, it started to develop a musty odor so we had to return it. We finally completed our deep research and found that the Narwhal Freo was going to the best for our situation. We have an older house with different floors in almost every room. We have two types of tiles, and like three different color laminate floors and this vacuum easily makes it over the transitions to each room. The spinning brushes give a very smooth and polished look across our floors and they can extend and retract to reach edges around obstacles such as chairs as you can see in our video. We are also happy with the app and the ease of getting everything started and running. We have been running this daily for many hours because we want to make sure this is the one for many years to come. We love it so far! Let's see how sturdy it is over the next couple of weeks. Great working robot for the price. Note: we have a cleaning person that services our house every once a month but we needed this robot vacuum for the daily cleaning routine. We've got kids and dog so you can imagine how much dust and debris this thing picks up.

M
Milena
More features when you don't overpay for the brand

I recently bought this vacuum cleaner because my Roborock really let me down. I wasn’t familiar with this brand before, but I decided to give it a try since, for the same price I paid for the Roborock, this one offers more power and more features.

I’ve only been using it for a short time, but so far, I’m impressed. It vacuums better, and it also mops the floors better—I think thanks to the steam function. It even has a voice feature, which is super convenient. As for noise, I didn’t notice it being particularly loud; I’d say it sounds pretty normal.

Another thing I liked is that the package included an extra dust bag, filters, and cleaning formula. For example, with the Roborock, it didn’t come with such a set. Also, the dust bag itself is large, which I appreciate.

Overall, I’m very satisfied! I definitely recommend it!

A
Albina
Great style, easy setup, works amazing

This robot vacuum is awesome. First of all, the style is beautiful – the round shape looks smooth and modern, not bulky. The weight feels right, easy to handle when I need to move it. The packaging was solid and everything arrived in perfect condition.

Setup was super simple. The installation took only a few minutes, and the app showed everything step by step. It made the map of our rooms fast and now it knows exactly where to go.

The performance really surprised me. It cleans under the sofa and all the low furniture with no problem. It’s my second robot vacuum – the first is for upstairs, and I bought this one for our main floor. I can really see the difference in how well this one works.

I’m very happy with this purchase. Easy, stylish, powerful – definitely 5 stars from me.