Narwal Freo Z10 Ultra - Robot Vacuum & Mop

$1,799.00 $2,499.00

Systematic deep cleaning technology: Adapts to your home in real time, learns continuously and provides personalized, fully automatic cleaning.

Intelligent wet/dry separation: Automatically detects wet and dry dirt.

Dynamic edge and corner cleaning: The mop intelligently extends into 0 mm gaps.

NarMind™ Pro Autonomous System: Two cameras + dual chip process over 200 objects with 5 mm precision.

18,000Pa dynamic turbo suction power: Removes 99.43% of all dust particles.

DualFlow Tangle-Free system: The innovative V-shaped side brush guides hair specifically to the suction opening. Particularly suitable for households with long hair or pets.

Total
$1,799.00 Save $700

Out of stock

Total
$1,799.00 Save $700

Out of stock

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Narwal Freo Z10 Ultra - Robot Vacuum & Mop

$1,799.00 Save $700

Out of stock

Narwal Freo Z10 Ultra - Robot Vacuum & Mop

$1,799.00 Save $700

Out of stock

Hyper-Precise Avoidance and Cleaning

Spaces left clean, hazards left alone.

Sees Everything and Reacts Fast

Dual 136° cameras and dual AI chips.

Real-Time Cleaning Decisions

Targets, identifies, and adapts for messes.

Ultra-Quiet AI-Powered Station

Self-drying, and cleaning, with adaptive hot water mop washing.

18,000Pa Suction

99% particle removal on hard floors.

High-Intensity Mopping

Dual scrubbing mops remove stubborn stains.

Powerful Performance

AI Obstacle Avoidance

Adaptive Cleaning

Maintenance-Free

More Mode & More Control

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Specifications

Robot
Dimensions

355 mm * 350 mm * 109.6 mm


Weight

4.5 kg


Battery

≥6400mAh

Base Station
Dimensions

430.8 mm * 388.3 mm * 462 mm


Weight

12.2 kg

Support

Manual
  • Manual
  • FAQs

Narwal Freo Z Ultra User Manual

Download
1. What should I do before starting the first mapping with Freo Z10 Ultra?

Before the first mapping, please remove the black protective camera covering on your Freo Z10 Ultra. This step allows the robot to fully use its visual navigation system and ensures accurate home mapping.

2. What should l do if the robot disconnects from the Freo Z10 Ultra app?

If your Freo Z10 Ultra shows an offline status or network disconnection, follow the 2 steps:

1. Verify 2.4GHz Network

Ensure your router's 2.4GHz band is active (required for smart devices)

2. Run a diagnostic hotspot test

Set up a mobile hotspot using a simple password.

Reconnect the robot to the app via the hotspot.

Note: if the robot connects successfully to the hotspot, the issue may lie with your home Wi-Fi network. Contact your ISp if needed.

3. How should l respond when the base station shows an overflow errors?
  1. Remove the entire cleaning base with the white plastic cleaning tray attached.
  2. Check for any debris blocking the holes and scrub gently with a soft brush if needed.
  3. Use a microfiber cloth to wipe away all standing water from the tray and inside the base station.

Still Not Working?

Pleae contact Narwal Customer Support with a short video or a screenshot of error messages.

4. How to Prevent Narwal Freo Z10 Ultra from Falling Downstairs?

Narwal Freo Z10 Ultra prevents falls using cliff sensors that detect drops with infrared technology.

1. Disable "Stairless Mode": Ensure it’s OFF in App > Settings > General so drop-offs are recognized.
(Map > Map Editing > No-Go Zones)
⚠️ Note: Sensors may not detect very short stairs (shorter than 4 in/10 cm) or extremely dark/black floors.

2.Keep sensors clean: Weekly, wipe the underside sensors to avoid dust interference with a dry cloth.

5. How does the Narwal Freo Z10 Ultra clean carpets safely and effectively?

The Freo Z10 Ultra uses carpet-friendly technology to clean your carpets without damage.

Here's how it works:

1. Precision Sensors: Ultrasonic sensors identify carpets accurately, avoiding confusion with tile gaps or hardwood seams.

2. Auto-Raise Mop: Lifts the mop 12mm when crossing carpets, keeping them dry and free from water marks.

3. Power Boost: Automatically increases suction strength on carpets for deeper debris removal without mop contact.

Notes:

1. By default, the robot avoids carpets to protect them. To enable carpet cleaning, open the app and turn on Carpet Mode (Map Editing > Carpet > Clean the Carpet).

2. Recommended for: Carpets under 20mm thick with pile height ≤ 0.7cm. Very thick or rubber-backed rugs may not be detected reliably.

3. For carpets beyond these limits, it’s recommended to keep Carpet Mode OFF to ensure optimal performance.