Narwal Freo Z10 - Robot Vacuum & Mop

$1,599.00 $1,999.00
  • Tricky Spots, Always Mopped
  • DualFlow Tangle-Free System
  • 15,000 Pa Hyper Suction
  • AI-Powered Base Statio
  • Millimeter-Precise Avoidance
Total
$1,599.00 Save $400

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Freo Z10

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Narwal Freo Z10 - Robot Vacuum & Mop

$1,599.00 Save $400

Out of stock

DualFlow Tangle-Free System

Side and roller brushes meticulously avoid tangles.

Tricky Spots, Always Mopped

Mop extends and swings to cover edges and toe kicks.

AI-Powered Base Station
AI-Powered Base Station

Hot water mop wash with auto dry and empty.

15,000 Pa Hyper Suction
15,000 Pa Hyper Suction

99%+¹ particle removal rate on hardwood floors.

Millimeter-Precise Avoidance
Millimeter-Precise Avoidance

Precise cleaning, zero collisions.

Mop Until Spotless
Mop Until Spotless

Dual scrubbing mops remove stubborn stains.

Imagine a Life Without Tangles

DualFlow Tangle-Free System

Dynamic detangling side brushes and zero-tangling floating brush work in sync—SGS certified with a 0%* hair tangling rate.

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Dynamic Detangling Side Brushes

The dynamic side brushes shift from a 'V' to an 'II' shape, adjusting its angle to actively loosen tangled hair for truly tangle-free cleaning.

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Certified Zero-Tangling Floating Brush

Freo Z10 features an unique floating brush that guides hair and fur into the suction pipe. It ensures sustained performance without maintenance and zero risk of tangling.

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Truly Tangle-Free. Dual Guaranteed.

With certified 0%* hair tangling, long hair and pet fur is a walk in the park.

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Considered and Customizable Cleaning

Effortlessly Navigates Obstacles

Front and side sensors work to detect and avoid obstacles around your home, cleaning right to the edge.

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Understands and Maps Your Home

With 360° scanning of your home, a detailed 3D map is created so the most efficient route can be taken.

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Voice Activated Cleaning

Manage cleaning, simply by asking. Set your voice command preferences via Alexa, Siri, or Google Home.

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Support

Manual
  • Manual
  • FAQs

Narwal Freo Z10 User Manual

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How does the Narwal Freo Z10 prevent hair tangles on its side brushes?

Narwal Freo Z10 features our Dynamic Auto Detangling Side Brushesdesigned to fight tangles and mess. Here's how it works:

  • The V-shaped bristles adjust independently for different surfaces, minimizing hair buildup.
  • The side brush automatically reverses and merges bristles to loosen hair, which is then directed to the roller brush.
  • A final untangling check ensures no stubborn knots remain before docking.
What should I do if hair gets tangled in the side brush?

To prevent tangling due to wear and tear, we recommend replacing the side brush every three months. If you notice hair tangling, please follow these steps:

  • Remove the side brush and clear hair from both ends.
  • Use scissors to cut and remove tangled hair.
  • Check for frayed bristles before reinstalling.

Note:If your side brush experiences non-human-induced damage within three months of purchase, please feel free to contact Narwal Customer Support team for a replacement.

How does Narwal Freo Z10 achieve better edge cleaning through its MopExtend & EdgeSwing feature?

The Narwal Freo Z10 features an intelligent obstacle-detection system to dynamically adjust its edge-cleaning strategy:

  1. Straight Wall Extension – The mop pad fully extends outward, ensuring complete coverage along flat walls.
  2. Extend for Furniture Edges - When navigating furniture edges, the mop intelligently extends while swinging, eliminating blind spots with precision.
  3. Automatic retraction – The mop retracts during turns, obstacle crossings, or navigation to avoid collisions.
  4. Corner Reverse – In corners, the robot performs a targeted backward mopping pass to ensure complete coverage.

Featuring the industry’s first Dynamic Mopping Extension & Pressure System, the Freo Z10 delivers:

  • Consistent 8N downward pressure even when extended
  • Adaptive rotation speed (180 RPM normally, 120 RPM when extended)

This intelligent extension and pressure synergy ensures deep cleaning, effortlessly tackling stubborn dirt in edges and corners for truly comprehensive floor coverage.

How does the Narwal Freo Z10 clean carpets safely and effectively?

The Freo Z10 uses carpet-friendly technology to clean your carpets without damage. Here's how it works:

  • Precision Sensors: Uses advanced ultrasound to detect carpets accurately—no mistaking tile gaps or hardwood floors for carpets.
  • Auto-Raise Mop: Lifts the mop 12mm when crossing carpets to avoid wetting or staining them.
  • Power Boost: Automatically increases suction for deep cleaning on carpets without using the mop.

Important Notes:

  • The default setting avoids carpets to protect them. To enable carpet cleaning, go to the app and turn on Carpet Mode. The steps are: Map Editing > Carpet > Clean the Carpet.
  • Works Best On: Carpets under 20mm thick with pile height ≤ 0.7cm. Thicker or denser rugs (like rubber-backed ones) may not be detected properly.
  • Safety First: If your carpets exceed the limits, turn OFF carpet mode in the app to avoid issues.
Can the Narwal Freo Z10 detect stairs to avoid falls?

Yes. The Freo Z10 has Cliff sensors to spot stairs and ledges. Here is a Checklist for Stair Safety:

  • Check Stairless Mode: Ensure Stairless Mode is turned off if you have stairs. Go to Settings > General > Stairless Mode and disable it.
  • Create No-Go Zones for Stairs: For stairs under 10cm, create a no-go zone in the app to prevent the robot from going near them.
Does the Narwal Freo Z10 robot come with cleaning solutions?

No, the Freo Z10 does not include floor cleaner—we let you choose what works best.

Your Options:

  • Prefer cleaner? Purchase cleaning tablets from Narwal official channels (perfect for deep cleaning).
  • No chemical? Just use water. The robot still delivers powerful mopping without additives.

Safety First:

Always keep cleaning tablets out of reach of kids and pets to prevent accidental swallowing.

How do I reconnect my Freo Z10 to Wi-Fi via the app?

 Just follow these steps:

  1. Open the app and go to the Device Homepage.
  2. Tap the Settings icon (top-right corner).
  3. Choose Device > Reset Network to start reconnection.

Note:Make sure your Wi-Fi password is ready and the robot is near your router. (Only support 2.4GHz Wi-Fi. )

What should I do if my device has an issue?

Contact Narwal Customer Support right away. To speed things up, please provide:

Need-to-Have Info:

  • Your order number or proof of purchase.
  • Device S/N (found on the bottom of your Freo Z10).
  • detailed description of the issue, including error infomation and steps you’ve tried.
  • Photos/screenshots (if relevant) to help us diagnose the problem.

Pro Tip: The more details you share, the faster we can fix it.

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Freo Z Ultra【EOL】

Freo Z Ultra【EOL】

$ 2499.00

Avoidance
Dual Cameras with Dual Chips
3D Structured Light
Dual Cameras with Dual Chips
Object Recognition
200+
No
100+
Deep Clean
Scrubbing Mops
Scrubbing Mops
Scrubbing Mops
Suction
18,000 Pa
15,000 Pa
12,000 Pa
Edge Reach
Mop Extend & EdgeSwing
Mop Extend & EdgeSwing
EdgeSwing
Mop Lifting
Mop Lift & Main Brush Lift
Mop Lift
Mop Lift
Tangle-Free
Anti-Tangle Side Brush*2 & Roller Brush
Anti-Tangle Side Brush*2 & Roller Brush
Side Brush & Roller Brush
Maintenance-Free Base Station
120-Day Dust Storage
120-Day Dust Storage
120-Day Dust Storage
Battery Capacity (mAh)
6400mAh
5200mAh
5200mAh
Auto Mop Washing
Yes
Yes
Yes
Auto Mop Drying
Yes
Yes
Yes
Auto Detergent Dispensing
Yes
Yes
Yes
App & Third-party Voice Control
Yes
Yes
Yes
Dock Dimensions
430*426*462mm
461*430*388mm
430*426*462mm

  • 5 stars: 85 (89%)
  • 4 stars: 6 (6%)
  • 3 stars: 4 (4%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
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Ray Ng
Makes Life So Much Easier for Me and My Wife

I honestly didn‘t realize how much time I was wasting sweeping and mopping until I got this robot vacuum. My wife and I both work long hours being that we are nurses, and the last thing we want to do at night is clean floors. Now I just set this to run, and it takes care of everything while we relax.The suction power is no joke‘it picked up dust and dirt my old stick vacuum would leave behind. The mop feature surprised me the most because it actually scrubs instead of just dragging a wet cloth around. The base washes and dries the mop pads automatically, so there‘s no gross smell or mildew to deal with.One of my favorite moments was when it effortlessly slid under our couch and cleaned out all the dust bunnies I didn‘t even know were there. It also navigates around small obstacles without getting stuck, which used to be a constant problem with my previous robot vacuum.It‘s quiet, efficient, and makes our life so much easier. Honestly, I don‘t think I could go back to cleaning floors the old way.

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RissRiss
A must buy!

I‘ve had this for almost 2 months now and I absolutely love it! It does a pretty decent job picking up dog hair from 3 dogs, but I‘m more impressed with the mopping! It is so thorough and it goes over areas multiple times if needed. Saves me from so much work during the week! I also use distilled water in it due to the hard water we have.

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C Powell
Narwal Freo Vacuum

We both enjoy the Narwal Freo, with Wifi that we purchased in July 2025. Once it is programed and mapped, it efficiently vacuums and mops the whole house or just one room reaching corners and baseboards with ease. Controlled from your phone, it handles debris and mopping seamlessly, while the base station manages the rest -- just empty or refill as needed. The quality is great, it is a true timesaver!

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Sergiy Sergiy
Finally found the perfect robot vacuum

I had been wanting a robot vacuum like this for a long time and compared many different models before finally choosing the Narwal Freo Z10. For me it has the perfect balance of price and quality. The setup was surprisingly easy ’ we quickly figured out the app, and the robot built a map of our home right away without any issues. I love the different cleaning options, and the side brushes that even reach along the baseboards. It has great suction power, and since we have carpets in some rooms, I was impressed with how well it cleans them ‘ we now have perfectly clean carpets as well as floors. It’s very easy to control, maintain, and adjust before use, much simpler than I expected. Overall, it does an excellent job and I‘m very happy with this purchase

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Cassablanca
A smart, powerful mop-vac that delivers premium features without the ultra price tag

The NARWAL Freo Z10 has quickly become my go-to cleaning sidekick. It brings high-end features to the table, especially for its price, and stands out against both budget options and flagship models.If you want to hear the high notes first, the DualFlow tangle-free system actually works. No more digging pet hair out of brushes. The base station handles everything: hot-water mop washing, mop drying, and dust-emptying that lasts up to 120 days. That alone feels like cleaning done for me.The suction power rivals more expensive models, yet it balances that with quiet, effective corner cleaning thanks to the EdgeReach mop arm and smart obstacle avoidance, so even tight spots get a ninja-level polish.Now, for how it stacks up against the competition:- Cost-wise, the Freo Z10 typically lands around $1,000�C$1,100, though some deals have dropped it to about $769. That‘s a solid value next to the Freo Z Ultra or Roborock S7 MaxV Ultra, which cost $1,500 and up. Those models offer more polished navigation and camera-based obstacle tracking, but they come with a higher price tag.-In the real world, the Z10 is an excellent balance of performance and cost. The mop is really effective once it’s up and running, but there‘s a setup learning curve.-There are a few weak spots: vacuuming on carpets sometimes needs a second pass, the self-empty function can hiccup, and navigation isn’t always perfect. Those are worth noting, but more likely just part of cost trade-offs.Overall? If your priority is top-tier mopping, powerful suction, and hands-free maintenance, the Z10 gives more than you’d expect for under $1,100. It brings much of what the ’Ultra‘ class models offer at a much friendlier price. A great sweet spot.

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Donna Mcquade
I Love Narwal!

After much researching, I decided to purchase the Narwal vacuum/mop, and I couldn‘t be happier! We just installed LVP flooring, and I wanted to keep it clean from the time it was put in. We have a large dog who brings in a lot of dirt, and I run the vacuum twice a day, with mopping twice a week. It is so quiet that I don’t hear it cleaning, and it keeps the flooring immaculate. Love it! In addition, their customer service has been terrific when I needed assistance with installing the brushes.

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NouraNoura
Game Changer for Clean Floors

The Narwal Freo Z10 has exceeded my expectations! Powerful suction, smart navigation, and a mop that actually washes and dries itself. The self-emptying bin and easy app control make cleaning effortless, worth every penny!

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Mo Things
Truly the Best Robot Vacuum & Mop Combo!

I am beyond impressed with the Narwal Freo Z10! The suction power is outstanding as the 15,000Pa easily handles pet hair and dust. Mopping is just as great, with self-washing and drying that keep it fresh and clean. I love how it adapts to corners and hard-to-reach spots effortlessly. The self-emptying feature saves so much time and hassle, so I can schedule when and where the robot should vacuum and mop. Quiet, efficient, and smart, so this robot has exceeded all my expectations. I highly recommend this for anyone wanting spotless floors with zero effort!

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Bridget V.Bridget V.
Lacking vacuum power

I so want to love this machine, it��s great at mopping but truly lacking some vacuum power and I have find it constantly pushing around the pet hair instead of vacuuming it up. Picture doesn��t lie. I find the hair stuck to the rugs and under the rugs. It was easy to set up and the mapping was quick but just not enough power for 2 dogs and a cat..

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Wendy
Clean floors at all times!

I have owned several different types of this product and this one blew them away. The mop feature was a game changer and I could not be happier with how much cleaner my floors stay.

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Boo Boo
R2Clean2 for the win!

I'm really pleased with my narwal. Although it does pull the tasseled rugs up, it DOES NOT get stuck in them! The robot is so incredibly silent too. I really the various options for cleaning, like the vacuum and mop, vacuum then mop, mop, etc. Happy customer here!

J
Jeryal H.
Great Source of Elder Care!

(70 years-old, 8 full-house robot runs thus far using ‘vacuum & mop’ setting controlled by AI, 960 sq. ft. home) No more aches, pains, and shortness of breath due to floor cleaning, vacuuming and then mopping. With this robot vacuuming and mopping the house is essentially hands-free for me with very minor effort. The minor effort is making sure one tank is filled with clean water and that the previously-used dirty tank is emptied between each house run. Narwal‘s customer service department told me that they will soon post to their website,us.narwal.com, an ‘Auto Water Exchange Kit’ for Freo Z10 to give the customer the option of plumbing-in the clean water input and the drainage of the dirty water via a plumbing system. After the first couple runs of my robot, it cleaned my entire house averaging 1.5 hours. The first setup step is the Narwal robot using AI to map your house. You can create more than one map. There are lots of programming options you can set up in the app. For the most effective cleaning outcomes, keep the default setting called ’Freo Smart‘, where AI after analysis determines the floor type, the level of dirt, if the mess requires vacuuming before mopping, the number of passes to make until the floor is clean, the temperature of the water to wet the mop pads, etc. The no-hair wrap and ’arm-extend‘ to clean under cabinets are 2 of my favorite features. I am not going to list all the other fantastic features, because Amazon’s and Narwal‘s official sites do an excellent job of explaining the product‘s features. Narwal also has useful videos on the website and on YouTube. Clean all floor types utilizing one of the following controls: App, button, or voice control. The product’s design makes the replaceable accessories easy to remove and to replace. The App provides the life of each accessory and sometimes tracks the number of days until expiration. Note that the robot supports Wi-Fi 2.4 GHz, not 5 GHz.Cons: Narwal‘s User Manual uses a font that is difficult for an elderly person to read, even when I tried the alternative of printing it from their official website. The AI Map resulting from the first step of the setup is difficult to edit, but I was able to achieve approximately a 95% match to my actual floor plan. There was no effect on the cleaning results.***Definitely buy this highly-efficient vacuuming and mopping robot combo to make your life much easier!

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Zheyong Zhu
A Robot That Actually Gets the Job Done!

I was honestly a bit skeptical about whether a robot could handle both vacuuming and mopping well, but the Narwal Z10 has completely won me over.This thing is a workhorse! It flawlessly completes its cleaning routine every single time. It zips around my house without getting lost or stuck, even with all my furniture. The self-emptying and mop-cleaning features are amazing’it handles all the dirty work itself, so I just let it do its thing.My floors have never looked better. The suction power is incredible, easily picking up all the pet hair and crumbs. The mopping is what really blew me away, though. It actually gets into the corners and along the baseboards, and my floors feel genuinely clean, not just wiped down. This robot has changed my daily cleaning routine for the better. Highly recommend!

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Arthur Gitau MbuthiaArthur Gitau Mbuthia
Great tech that is easy to setup and use

This is my first robot vacuum. Setup from unboxing was about 20 mins. App is intuitive. Started cleaning in about an hour after initial charge. Impressive. Floor has no dirt or grit anywhere. App shows cleaning progress. Looking forward to mopping soon on hardwood floors to see how well it does. Overall very impressed.

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Steve Green
Narwal for the Win!

The Narwal vacuum does what it says that it does. We have a limited amount of space that we have to clean, but we never seem to get around to sweeping and mopping. The Narwal schedule and room zones make it really easy to determine what is cleaned and when it is cleaned. I like that you can set the schedule to Vacuum, or Vacuum and Mop or Vacuum then Mop. We have it cleaning a space with Kitchen Table with 4 chairs and a dining table with 5 chairs and a bench. The vacuum moves around the legs and all of hte obstacles really well. On the nights that we have it mop, we move the chairs out of the way. We have it scheduled to clean overnight, and it is not too loud.It has gotten stuck once or twice in a spot. The app lets you know and it turns off after a period of time. The next morning we put it back in its home and it continues on the next scheduled time. It has also picked up a necklace once or twice, but it was really easy to get the necklace unstuck.The only issue seems to be availability and cost of the supplies but think it is worth it even with those issues.Overall, really happy with the purchase and would purchase another product of theirs.

B
B.Chiu
Great robot, great buy!

Great robot cleaner, it is smart and really save me a lot of time and effort when keeping our floor clean. Compared to the old robot cleaner we had, it‘s much quieter while cleaning whether it’s vacuuming or mopping. Self cleaning is super convenient and it actually did a great job keeping the mop clean and dry.I also like that you can add a few different map and can choose different rooms or actions to fit your needs when cleaning the floor. The extended mop function is awesome to keep the edges clean. You can also pre-schedule the robot to clean at a certain date and time. Love my Narwal. This is a great buy for me, totally worth it.

S
Stacey St. Edmunds
You need this robot in your life!

I am an experienced robotic vacuum/mop user and have owned other models in the past that required constant "babysitting" and resets, but Narwal has finally designed a product that works as intended without constant contact with technical support and without the ridiculous price tag!Here's why it's better than any other floor cleaning robot I've used before:* Gets the job done without constant supervision (doesn't get lost or stuck)* Very quiet operation, even on the strongest vacuum setting, so it doesn't bother my pets at all* Long run time on the battery charge and quickly recharges* GAME CHANGER: the mop extends outward to clean corners and edges like I've never seen another robot do!* Excellent customization for cleaning controls, mapping, naming, and more* Handles pet hair easily and efficiently, doesn't clog up and never tangles* Cleans itself well, so it's easy to touch it up after it works all day, and I only do a "deep clean" once a month* The detergent that Narwal supplies is very efficient and lasts a really long time (and smells nice)* You could easily spend nearly twice the money on another brand that will give you nothing but headaches (I'm looking at you, Ecovacs)* Because of the comparably lower cost, I invested in TWO Narwal robots to cover my large home in record timeTo be honest, I've only encountered two minor issues. I think the "object avoidance" still needs a little work. The robot just refuses to recognize my pets' water fountains and drives into them, getting stuck on the splash mats underneath, so I do have to pick up the fountains any time I run the mop setting.Also, I did have to do a hard reset and remapping one time after a few weeks when the robot seemed to not know where it was and ran an erratic pattern, even after restarting it a couple times. HOWEVER, previous floor robots I've had needed resetting on pretty consistent basis, a real waste of my time and energy, and they did not perform on near the level that the Narwal does, so I'm not that concerned I had to reset it one time so far.If you've gotten this far, hopefully you are convinced that this is the floor robot you need in your life. Saves me so much time and back breaking work. Cannot recommend it any more highly!

A
Amazon CustomerAmazon Customer
Narwal is great!

The Narwal is great. We've had it for about a month now. Having the vacuum and mop in one device is great. The intelligence on going around objects is amazing. Easy to keep clean and ready for the next scheduled job.The app is a little clunky to navigate, but it does what is needed. It does a great job on notifications.

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Jason
Reliable and convenient cleaning assistant

I desperately needed a robot cleaner for my new home and chose Narwal due to its design, specs, and affordability. I really like the modern design and flexible app control for mapping, scheduling jobs, and ad-hoc cleaning. The robot vacuums and mops fairly well, and has separate clean and dirty water tanks that need refill/empty every couple mopping jobs. It takes some time to finish each space, but does a thorough job for basic cleaning. Some tough stains may still need some manual work, but definitely a real time-saver!

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Matt R.Matt R.
Amazing Upgrade from Older Robot Vacuums - So Much Better!

Coming from a robot vacuum/mop that‘s about 5 years old, this robovac is honestly incredible. The improvements in technology over just a few years are really impressive.The suction power is 100% better than my old unit - you can really see the difference in how thoroughly it picks up dirt, dust, and debris. The 15,000Pa suction isn’t just marketing hype, it genuinely performs way better than older models.What really stands out is how much smarter this thing is. The navigation, obstacle avoidance, and overall ’intelligence‘ is leaps and bounds ahead of what I had before. It actually thinks about what it‘s doing rather than just bumping around randomly.But the biggest improvement is the mopping function. Instead of just dragging a wet cloth behind it like my old one, this actually mops with real scrubbing action. You can see the difference in how clean the floors look afterward.The self-maintaining base station is fantastic too - it handles so much of the maintenance automatically that you barely have to think about it.Overall, we’re really happy with having the Narwal in the house. It does an excellent job and makes keeping the floors clean so much easier. If you‘re coming from an older robot vacuum, the upgrade is totally worth it!????????????????

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Rick/Katherine
Fantastic Floor Cleaning System!!!

This cleaning system offers effortless floor maintenance through an intuitive app and automated operation. Initial setup is straightforward: download the app, plug in the base, insert the soap and water containers, attach the brushes, and connect to Wi-Fi. The device then autonomously maps your rooms and handles all cleaning tasks, including vacuuming, mopping, or combined modes. You simply select the room and cleaning preference via the app, and the system takes care of the rest.The system has automatic mop head washing with hot water, and refilling at the base station during a cleaning cycle if needed. Upon completion, the device returns to the base for a thorough self-cleaning process, including hot water mop head washing, dustbin cleaning and disinfection, and comprehensive drying to prevent bacterial growth. Additionally, the system provides verbal notifications upon finishing and offers real-time status updates and cleaning path maps through the companion app.

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JPT
Love it!

I love this vacuum and mop. I have 2 large dogs and my floors have never been cleaner. It picks up long hair in addition to the dog hair. It senses when to vacuum and when to mop. It goes over areas multiple times when needed. It get the edges of carpets and close to the walls.

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JJ
The best vacuum robot mop

This is the best vacuum I have tried. I like that it has easy to empty and fill up canisters. It's very easy to set up. The vacuum is very durable,.it has strong suction and the mop pads do a great job. It mapped my home in less than 10 minutes and I have a house that's over $1,500 ft. I also like that it does not miss spots. This is the best brand I've ever had after trying many others. I got it on sale so the value for the money is great. It does disconnect sometimes but it connects again right away, I believe this might be due to the many devices I have on my network and not the vacuum itself.

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Brown Horton
Works great!

Works great with pet hair and mopping!