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Narwal Freo 20 Robot Vacuum & Mop

Name: Narwal Freo 20 Robot Vacuum & Mop
Brand: Narwal Australia
SKU: CP-ZD-A00342-00-00-DTC-AU
Price: 2299.00 AUD
Availability: InStock

$2,299.00 ~~$2,999.00~~

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First 50 Customers Get a Free Accessory Pack Worth $399

The product is currently in the pre-sale phase. Shipping is expected to begin after October 05.

FlowWash Fresh Water System

16 nozzles distribute fresh water evenly across the mop roller. A scraper removes dirt during mopping and directs it into the separate dirty water tank.

26.6 cm wide mopping roller with 12 N pressure

The wide mopping roller provides a large contact area and maintains a consistent contact pressure of 12 N to remove stains and residue from hard floors.

Extendable edge cleaning down to 5 mm

The mopping module extends up to 5 cm and follows walls and corners. The contact pressure and water distribution remain consistent even when extended.

Up to 31,000 Pa and DualFlow system

The conical main brush and the reversing side brush guide hair and pet hair toward the suction channel, reducing tangles and the need for manual cleaning.

Customizable carpet cleaning

Freo 20 Edge detects carpets, automatically raises the mopping roller by up to 12 mm, and offers four modes for different carpet types.

Multifunction station with up to 120 days of use

The station empties the dust bin, cleans the mopping roller, dirty water tank, and scraper, and dries the system with warm air. The 2.5-liter dust bag can be used for up to 120 days.

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Narwal Freo 20 Robot Vacuum & Mop

$2,299.00 Save $700

Out of stock

7× wider flattened roller mop*

Up to 140°F hot-water mopping*

31,000 Pa hyper suction*

TwinAI Dodge™ obstacle avoidance

All-in-one self-cleaning dock

DualFlow tangle-free system

1.57 in threshold crossing

FlowWash Mopping System

Why does Track Mop take mopping to the next level? Why does Track Mop take mopping to the next level?

Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 140°F hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces. Featuring a Track Mop, Freo 20 continuously rinses the mop with fresh water during cleaning, helping remove dirt while maintaining a cleaner mop surface. 140°F hot water helps loosen tough stains for a deeper clean across a variety of floor surfaces.

Wider coverage, heated water flow, and steady downward pressure. Wider coverage, heated water flow, and steady downward pressure.

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

FlowWash real-time self-cleaning rolling track mop system FlowWash real-time self-cleaning rolling track mop system

Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself. Uses continuous fresh-water flow to rinse the larger track mop in real time, removing dirt while the mop continuously cleans itself.

Reaches every corner. Cleans closer to edges. Reaches every corner. Cleans closer to edges.

The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks. The auto-reversing side brush reaches hard-to-clean corners, while the extending mop cleans along edges for improved coverage from corners to toe-kicks.

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Detects the mess. Adapts the clean. Detects the mess. Adapts the clean.

TwinAI Dodge™ distinguishes dry debris from liquid spills—boosting suction and re-cleaning dry messes when needed, while using reverse-and-forward mopping and keeping the side brush away from wet areas. TwinAI Dodge™ distinguishes dry debris from liquid spills—boosting suction and re-cleaning dry messes when needed, while using reverse-and-forward mopping and keeping the side brush away from wet areas.

AI Dirt Detection–Particle AI Dirt Detection–Particle

The robot intelligently adapts its cleaning strategy by reducing speed, increasing suction power, and performing additional passes when needed to ensure no dirt is left behind. The robot intelligently adapts its cleaning strategy by reducing speed, increasing suction power, and performing additional passes when needed to ensure no dirt is left behind.

AI Dirt Detection–Liquid AI Dirt Detection–Liquid

A dedicated cleaning strategy for liquid spills delivers a hassle-free automated cleaning experience, eliminating the need to manually clean contaminated side brushes. A dedicated cleaning strategy for liquid spills delivers a hassle-free automated cleaning experience, eliminating the need to manually clean contaminated side brushes.

TwinAI Dodge™ Obstacle Avoidance

Human-like vision. AI-powered decisions. Human-like vision. AI-powered decisions.

Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 0.2 in—even in complex floor plans. Dual 1080p RGB cameras and an AI chip understand your home environment, enabling precise navigation and obstacle detection as small as 0.2 in—even in complex floor plans.

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Advanced vision. Effortless navigation. Advanced vision. Effortless navigation.

Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments. Freo 20 detects and navigates around challenging obstacles, from low-profile items to transparent objects, for smoother cleaning across different home environments.

Smart cleaning that works around your pets. Smart cleaning that works around your pets.

Pet Care Mode adapts cleaning around your pets' activity areas, while Find Your Pet and Pet Moments help you stay connected when you're away. Pet Care Mode adapts cleaning around your pets' activity areas, while Find Your Pet and Pet Moments help you stay connected when you're away.

Quiet cleaning for peaceful moments. Quiet cleaning for peaceful moments.

Baby Care Mode reduces cleaning noise during naps, focused work, and other quiet moments. Baby Care Mode reduces cleaning noise during naps, focused work, and other quiet moments.

Picks up large debris. Adapts to every surface.

31,000 Pa* Suction Power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur. 31,000 Pa* Suction Power extracts deep-seated dirt and hair from floors and carpets. Aerodynamic roller brush and active-reversing side brush deliver proven tangle-free cleaning for long hair and pet fur.

Snack crumbs Snack crumbs

Pet hair Pet hair

Cat & dog food Cat & dog food

Soil pellets Soil pellets

*Data provided by Narwal lab testing. Actual results may vary depending on conditions. *Data provided by Narwal lab testing. Actual results may vary depending on conditions.

Powerful on hair. Free from tangles. Powerful on hair. Free from tangles.

DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance. DualFlow guides hair into the dustbin and helps release wrapped strands, reducing the need for frequent brush maintenance.

0% hair tangling* (Main Brush) 0% hair tangling* (Main Brush)

0% hair tangling* (Side Brush) 0% hair tangling* (Side Brush)

*Data provided by lab testing. Actual results may vary depending on conditions. *Data provided by lab testing. Actual results may vary depending on conditions.

Cleans across every height challenge. Cleans across every height challenge.

Up to 1.57 in threshold crossing Up to 1.57 in threshold crossing

3.74 in low-profile reach 3.74 in low-profile reach

*Noise level measured at 56.9 dB(A) during vacuuming in Quiet Mode under Narwal laboratory conditions. Actual results may vary. *Noise level measured at 56.9 dB(A) during vacuuming in Quiet Mode under Narwal laboratory conditions. Actual results may vary.

Smarter cleaning. Less hands-on. Smarter cleaning.
Less hands-on.

More cleaning from the same 30-minute recharge. More cleaning from the same 30-minute recharge.

Starting at 20% up to 86 minutes and 775 sq. ft. of cleaning. Starting at 20% up to 86 minutes and 775 sq. ft. of cleaning.

Narwal Freo Mind 4.0 Narwal Freo Mind 4.0

Recommends a cleaning plan based on your home and routine. Recommends a cleaning plan based on your home and routine.

Say “Hey Nawa” Say “Hey Nawa”

Start cleaning with a simple voice command. Start cleaning with a simple voice command.

*In a 30-minute recharge test under controlled conditions, all products started at 20% battery. Freo 20 reached 43% battery, delivering up to 86 minutes of cleaning and covering up to 775 sq. ft. *In a 30-minute recharge test under controlled conditions, all products started at 20% battery. Freo 20 reached 43% battery, delivering up to 86 minutes of cleaning and covering up to 775 sq. ft.

Always fresh. Never a chore. Always fresh. Never a chore.

140°F hot-air drying 140°F hot-air drying

212°F hot-water
mop washing 212°F Hot Water Mop Washing

120 days dust storage 120 days dust storage

Active water tank self-cleaning Active water tank self-cleaning

Simultaneous wash & charge Simultaneous wash & charge

Replaceable debris filter Replaceable debris filter

*Actual performance depends on the home environment. *Actual performance depends on the home environment.

Precision Narwal App Control Precision Narwal App Control

Find your pet Find your pet

Select Baby/ Pet Care Mode Baby Care Mode &
Pet Care Mode

Voice commands Voice commands

Multi-level mapping Multi-level mapping

Freo Mind 4.0 Freo Mind 4.0

No-go zones No-go zones

Schedule cleaning Schedule cleaning

Child lock Child lock

Edit room Edit room

Support

Manual

Manual
FAQs

Freo 20 Robot Vacuum & Mop User Manual

Download

What is the FlowWash mopping system, and how is it different from a regular robot mop?

FlowWash is a circulating hot-water mopping system that continuously washes the mop as it cleans. Unlike a regular robot mop that drags a damp pad across the floor, Freo 20 uses a wide crawler-style roller mop rinsed with fresh 140°F (60°C) hot water through 16 spray holes. It combines continuous fresh-water cleaning with 12N of downward scrubbing pressure and an extending edge mop to tackle stubborn messes and reach deeper into corners—without simply pushing dirty water around your home.

Why mop with 140°F (60°C) hot water?

Hot water loosens sticky, dried-on, and greasy messes that cold water leaves behind, and it helps sanitize the floor as it cleans. Because the water circulates through the track, the mop stays fresh from the first room to the last — no rewetting the same grime.

How does Freo 20 navigate and avoid obstacles?

Yes. Freo 20 uses the NarMind™ Pro Autonomous System with TwinAI™ dual-camera AI navigation to recognize and avoid common household obstacles. It can detect and navigate around pet waste, charging cables, shoes, toys, and chair and table legs, helping it move smoothly through real-world homes without constantly bumping into clutter. You can also enable Pet Care or Baby Care modes for cleaning tailored to your household.

How strong is the suction, and will it get tangled with hair?

With up to 31,000 Pa of suction power, Freo 20 is designed to pick up dust, debris, and pet hair from both hard floors and carpets. The DualFlow Tangle-Free System combines a conical anti-tangle roller brush with an auto-reversing side brush that helps release wrapped hair before it builds up. That means long hair and pet fur go into the dustbin—not around the brushes—making Freo 20 especially convenient for homes with pets and long-haired family members.

How does the all-in-one base station take care of itself?

After each job the station runs 113–212°F (45–100°C) high-temperature self-cleaning, dries the track with 140°F (60°C) hot air to prevent odor and bacteria, automatically refills the clean-water tank, and empties debris into a 120-day dust bag. The base-station filter is removable, so you can rinse it occasionally.

How often do I have to empty the dust bin?

Most users only swap the dust bag a few times a year. With 120-day auto-empty, Freo 20 deposits debris into a bag at the base station, so day-to-day cleanup is genuinely hands-off.